Executive Residency Franklin Inn, Franklin

The hotel rooms were dark and dated, with a number of issues, including a problematic toilet and a musty smell. Despite this, the location was excellent, close to everything, and offered lactaid milk as a nice touch. The dining experience was inconsistent, with ice-cold food at times but convenient options available. The service was unprofessional and even charged me twice, but they promised to rectify the error. Overall, the place seems to be struggling with upkeep and service, though the location is a saving grace.

My stay at the hotel was quite pleasant overall. The rooms were very clean and nice, despite a few minor issues like the drafty glass door in the shower and the dank smell from the air conditioning unit. The staff was helpful, although a bit understaffed during my visit. The location was convenient for my needs and offered easy access to nearby attractions. The dining options were decent but had some room for improvement. The facilities were satisfactory, but nothing extraordinary.

My stay at the hotel was a mix of positives and negatives. The rooms were spacious and well-equipped but the presence of two microwaves, one being nonfunctional, was a bit inconvenient. The service was accommodating and friendly, although it seemed they were short-staffed that evening. The location was convenient with easy access to nearby attractions, but the dining experience fell short with cold food and limited options.